Our Customers

We have a wide range of customers and below are some extracts from them about the services we deliver:

  • ‘I am writing this letter on behalf of my husband who died. I would like to thank everyone involved in the Emergency Alarm Service when my husband was alive I passed out upstairs, my husband pressed the button and you was so kind and sent for an ambulance. I didn’t know this till I got back home from hospital. That’s why I filled the form in myself to show you how grateful we were. I think they are life savers. Once again thank you’
  • ‘Fortunately my father has not had to call on your services, but on the two occasions he inadvertently press his alarm the response was immediate. He was reassured by this’


  • ‘Thanks to all operators and responders for all they do, Carelines Group gives me peace of mind when I’m at home’Mr SG (Port Sunlight, Wirral)
  • ‘Thank you for listening and attending and for an excellent service to our mother’Next of kin of Mrs G (Southwold, Suffolk)
  • ‘The Oxford carers are exceptional and really good at what they do’Next of Kin (Oxford)
  • The care provided and the carers are really good, they know what I need before I even ask. A real attribute to the company’ Mrs. AS (Oldham)
  • ‘Your wonderful staff have made me feel so supported over the last 2 weeks’Mr JP (Calderdale)
  • ‘Thankyou for all the support my mum recieved before she went into hospital, all the team are great’ – Next of Kin of Mrs JC (Calderdale)
  • ‘You were truly amazing this morning and a marvellous carer for helping when I wasn’t feeling well this morning’ – Mrs HD (Suffolk)