Welcome to the Suffolk Branch

Suffolk Careline is a not for profit Community Interest Company set up by Suffolk County Council in partnership with Carelines Group. Not for profit means the company is not established or conducted for private gain. Any profits or assets are used principally for the benefit of the community.

Our objective is to be of benefit to the community and in particular to provide assistance and support to older, disabled and vulnerable persons requiring assistance and support to remain in their own homes.

As part of our core service we provide you with an alarm that is monitored 24 hours a day 7 days a week. If you need help we will contact your nominated friends or family or, if you choose we will send one of our responders who are based throughout the Suffolk area.

In the event of you needing the emergency services we will of course contact them immediately. Our response service is provided according to the standards set out by the Telecare Services Association.

Our services are designed to be as affordable as possible, but regardless of your financial situation, we will do our utmost to access funding for you if you require it.


Suffolk Careline has its own web site which can be found here.