We understand that sometimes you or someone you know may need regular visits whether that be just after leaving hospital or their family being away. In these circumstances we offer a tailored well-being visit service where we arrange for one of our highly trained responders to visit the customer. This service provides peace of mind to know someone will come and visit you or a loved one who maybe feeling vulnerable.
How long are the visits?
The visits are between 15 minutes and an hour.
Do you carry out personal care?
We don’t offer personal care whilst on a well-being visit. However, we do offer a domiciliary (home care) service and for more information on this please click here.
Who would benefit from this service?
The people who would benefit from this service is anyone who would like to be provided with reassurance that a loved one is safe and having a trained responder attend at a time that is most convenient to the customer.
Where do you offer this service?
We currently provide this service in Preston, Bolton, Manchester, Rossendale, Oxfordshire, Cumbria and Suffolk.
Do you do well-being phone calls?
Yes, we do offer well-being phone calls where an action plan is also agreed with the customer and their family.
Do I need to be receiving another service to get well-being service?
Yes, you need to either be receiving our monitoring service or 24/7 emergency visiting response service.